Privacy policy

Privacy Policy

Last updated: [8.22.2025]

At EVOSANE, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We only collect the information needed to process your orders—such as your name, contact details, shipping address, and payment information.

How We Use Your Information

We use your information to:

Process and deliver your orders

Communicate with you about your purchase

Improve our services and website

Sharing of Information

Your details are never sold or shared with third parties, except with trusted partners (like payment gateways and courier services) to complete your order.

Data Security

We use secure systems to protect your personal data, but no online method is 100% risk-free.

Your Choices

You may request updates or deletion of your personal information by contacting us. You can also unsubscribe from promotional emails anytime.

Contact Us

For any questions about this Privacy Policy, please reach us at:
📧 [evosaneoriginals@gmail.com]
📍 [siliguri, WB]

Frequently asked questions

At EVOSANE, we care about hygiene and customer satisfaction. To ensure a fair and smooth process, please read our return guidelines carefully:

✅ Return & Exchange Eligibility

You may request a return or exchange within 14 days of receiving your order.

Items must be unused, unworn, and in their original packaging with all tags attached.

Customers are responsible for paying the return shipping charges.

🔄 Replacement Policy

Eligible items can be replaced with the same product (size/color) or exchanged for another product of equal value.

Refunds will not be issued; instead, we provide replacements or store credit.

🚫 Non-Returnable Items

Products purchased with a discount, promo code, or during a sale are not eligible for return or exchange.

Worn, washed, or damaged products due to customer handling will not be accepted.

🧼 Hygiene Commitment

We strictly maintain hygiene and quality for all our products. For this reason, only items meeting our return conditions will be accepted.

At Evosane, we ensure fast and reliable delivery of your orders.

Orders placed before 12 PM (IST) with Fast Shipping are shipped the same day.

Orders are shipped via Delhivery and typically reach you within 5–6 business days depending on your location.

Once your order is dispatched, you'll receive a tracking link via email or SMS to stay updated.

Evosane collaborates with trusted manufacturing partners across the globe — including China, India, Bangladesh, and Vietnam — to deliver high-quality gym and streetwear.

Every product goes through a 3-level quality testing process to ensure superior fit, finish, and durability before it reaches you.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.